
PAYMENT POLICY
Effective Date: February 19, 2025
At PEPPISKINNIE, we are committed to providing a seamless and secure payment experience for our customers. This Payment Policy outlines the methods of payment we accept, the security measures we take, and the procedures for processing payments. By placing an order, you agree to the following terms.
1. Accepted Payment Methods
We offer a variety of payment options to ensure a convenient shopping experience. The following payment methods are accepted:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- PayPal: A secure online payment platform.
- Other Payment Methods: We may offer additional secure payment methods such as Apple Pay, Google Pay, or other options depending on your location.
When you provide your payment details, you authorize PEPPISKINNIE to charge your selected payment method for the total amount of your order, including any applicable taxes, shipping fees, and additional charges.
2. Currency
All prices displayed on our website are in U.S. Dollars (USD). For international customers, your credit card or PayPal account will be charged in USD, and your bank or payment provider will handle the currency conversion. Please check with your payment provider for the applicable exchange rates and any additional fees related to currency conversion.
3. Payment Authorization
By entering your payment details and completing your order, you authorize PEPPISKINNIE to charge the total order amount (including taxes, shipping, and other fees) to your selected payment method. If your payment is declined for any reason, we will notify you and give you the option to provide an alternative payment method.
4. Payment Security
At PEPPISKINNIE, we take your data security seriously. We use encrypted payment processing to ensure that your financial information is securely transmitted. Our payment systems comply with industry standards to protect your personal and financial data. However, no online transaction is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
5. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email. This email will contain your order details, including the items you have purchased, shipping information, and payment confirmation. Please keep this email as a record of your transaction.
6. Sales Tax
Sales tax will be applied to orders based on your shipping address and the applicable tax rates in your state or locality. The applicable sales tax will be calculated at checkout and displayed before you complete your payment.
7. Cancellations
Once an order is placed and payment is processed, we begin fulfilling the order immediately. If you need to cancel an order, please contact us as soon as possible. We can only cancel orders that have not yet been shipped. Once the order is shipped, it will follow the Return and Exchange Policy.
8. Refunds
In the event of a return, exchange, or cancellation, refunds will be issued to your original payment method. Please note that refunds may take 5-10 business days to appear in your account, depending on your payment provider. Shipping fees are non-refundable unless the return is due to an error on our part, such as receiving a wrong or damaged item.
9. Payment Fraud Prevention
PEPPISKINNIE takes payment fraud seriously. To prevent fraudulent transactions, we may use various fraud detection and verification systems. If we suspect fraudulent activity, we reserve the right to cancel the order and request additional verification before processing the transaction. In cases of suspected fraud, we may also report the issue to the relevant authorities.
10. Payment Disputes
If you have any concerns about the payment for your order, please contact us immediately. We will work with you to resolve any issues. If you dispute a charge, please notify us and your payment provider promptly. We will cooperate fully to resolve the matter.
11. Contact Us
If you have any questions about our payment methods, billing issues, or need assistance with a transaction, please do not hesitate to contact our customer service team:
- Email: info@peppiskinnie.com
- Phone: (315) 322-5834
- Address: 346 Haig Rd, Madrid, New York, United States
We are here to ensure that your payment experience with PEPPISKINNIE is safe, secure, and convenient.